This Presentation runs through how iCare is transforming the workers’ insurance scheme to benefit customers through more effective ways of working, innovative technology and a focus on customer service.
If members have any questions or would like further information, please email icare at – wisupport@icare.nsw.gov.au or call 13 44 22
So customer queries can be tracked and responded to promptly they are managed centrally.
Additionally, members can visit the icare web page at https://www.icare.nsw.gov.au/